How We Handle Your Personal Information

We use the information you provide to respond to your property request and connect you with one local buyer. This policy explains how Charlotte NC Cash Home Buyers handles information from the website, forms and calls. Policy date: October 26, 2026.

Information you send us

We collect the property address, phone number and email you enter in the form, along with your consent checkbox response. We also collect information you provide during a call. A virtual assistant answers calls, and those conversations are recorded and transcribed. This includes the details you choose to say about yourself or the property.

The chat box on this website is answered by a virtual assistant. Messages you type in the chat are saved, like call transcripts, so we can respond to your request.

The form and phone call are ways to ask us about selling a house. Information you provide through those channels becomes part of the request we use to reply to you. Please review what you submit and the consent you give when you contact us.

Website visits and cookies

We collect basic information about website use, including pages viewed, device information and approximate location. We use privacy-friendly analytics and Google Analytics to understand visits to the site. Google Analytics uses cookies. This website activity information is collected alongside information you choose to send through a form or share during a call.

How your request is used

We use your information to respond and pass your request to one local buyer, an investor who purchases houses directly. That buyer may contact you about the property. We share only the details you agreed to provide: your name, phone number, email and property address. The details you send go only to the one local buyer you agree to be connected with and the service providers listed below that help run this site.

We use chat details in the same way to respond to your request and pass them only to the one local buyer you agree to be connected with.

Service providers also receive information in connection with running the site and responding to requests. These services include website hosting, phone service and the virtual assistant, email delivery and analytics. Sharing with these providers supports the operation of the website and its contact channels.

Your consent and contact choices

Calls, texts and emails about your request require your consent. You can give that consent through the form checkbox or by agreeing during a phone call. To stop text messages, reply STOP. You can also ask us to stop calling or emailing you. Your consent concerns contact about the property request you made.

Asking about your information

Email [email protected] or call us to ask what personal information we hold, request a correction or deletion, or opt out. You can use these contact methods to explain which information or contact preference you want us to address. North Carolina privacy rights apply where they cover us. Our contact page provides another way to reach the service.

Children and policy changes

This website is not intended for children younger than thirteen. We may change this privacy policy, and updates are dated on this page. You can return here to read the policy and the date shown with it.